AWS managed service providers (MSPs) offer IT support and development for AWS services, as well as help with AWS migration jobs. Amazon’s managed service spouses program vets and certifies MSPs, and needs them to pass third-party audits, to make sure clients work with a trusted partner.
In this informative article, we will clarify the pros and cons of working using an AWS MSP and offer considerations for selecting a managed service provider.
What Is a Managed Services Provider?
A managed service provider (MSP) is a businessperson that offers IT services for a fixed or subscription cost. MSPs are aimed to enable companies to outsource their IT responsibilities, reduce budgets, and scale despite staffing limitations.
When companies use managed service suppliers they usually still control and take responsibility for several aspects of IT. The MSP works collaboratively with the business to assess their needs, improve efficiency, and provide expertise and availability that would otherwise be missing.
Usually, the managed service provider does time-consuming, repetitive, or complex work. They are also normally accountable for providing maintenance and support.
Things to Consider Before Picking an AWS Managed Service Provider
Many cloud customers make the most of AWS consulting services providers assist them to migrate and operate complicated cloud surroundings. But, choosing the ideal MSP can be challenging. Below are three aspects to consider when choosing a managed service provider for the AWS installation.
Analyze migration and going live
Migrating workloads, software, and information to the cloud need resources and time that lots of organizations don’t have. Then, after migration, handling configurations, optimizing resources, and troubleshooting problems become an issue. When choosing a managed service provider, you need to make sure the provider you pick can pay you through migration and into day-2 operations.
Even though you can potentially utilize separate providers, this is not as valuable since your migration supplier is not necessarily worried about what occurs after migration. Additionally, your day-2 operations supplier wouldn’t be as knowledgeable about your prior configurations or the configuration of your environment. For easy management, you might want to go with one supplier for overall cloud control and AWS cloud migration solutions.
Choose a Reliable provider
To assist customers to choose a trusted supplier, AWS offers the AWS MSP Partner Program. The AWS-managed service spouses program vets MSPs so clients can be certain that they’re receiving a reputable, proficient MSP. Providers licensed by this program have to pass third-party audits. They need to also clearly outline their abilities and how they could provide value to the customer.
By choosing a managed service provider through this application, you get added assurance your supplier is an authority in AWS deployments. Besides, you have a greater warranty that AWS best practices are followed, and that any supplier tooling integrates easily with your cloud resources.
Service level agreements (SLAs)
SLAs help ensures that your systems stay up and running smoothly even in case of disaster. These agreements help you guarantee that any earnings loss due to that downtime is limited. When deciding on a provider, make sure that you value the promises made with their SLAs, such as what happens when the SLA is broken.
Pros and Cons of Working with AWS Managed Service Providers
Scalability and stability
Managed service providers can scale solutions with no exact limitations as independent businesses. Because they are devoted to numerous customers, they could more cheaply add employees or tooling as needed to manage your developing configurations.
Additionally, MSPs provide 24/7 services, ensuring your cloud environments are monitored and operational at all times. This provides stability that’s challenging to match in-house, particularly with a small team.
Improved operational efficiency
Managed service providers permit you to function as economically as possible with the staffing resources available to you. They allow you to supplement in-house experience and permit your on-site teams to focus on higher-level or more immediate issues. They also empower teams lacking in cloud experience to accommodate changing demands connected with cloud providers.
MSPs can give enterprise-grade tooling without the associated price tag. Since MSPs often serve a large number of customers, they have the resources and effective capability to develop and obtain business security, monitoring, and automation tools that they can then pass to you.
Agreement from the cloud can be devastating and complicated for many organizations. It’s not regularly clear what data falls under compliance guidance, what those regulations need, or who is liable for executing and maintaining compliance.
A managed service provider can help you navigate compliance in AWS and assist you to ensure that regulations are met. They may also occasionally offer guidance for options when special services do not meet your compliance requirements. Just make sure that the MSP you choose is familiar with your business and the special requirements that are pertinent to you and your data.
Adopting an MSP is going to add prices to your existing cloud budget. The supplier can compensate for or even conquer these costs. They can do this by optimizing your AWS settings and reducing the quantity of effort and time your in-house staff should commit.
But, learn the more work that a managed service provider takes your plate off and also the more reliable they are, the more costly they are. This cost is inevitable but should be well worth it, provided you select your provider carefully.
Lack of full control
Managed service suppliers can operate remotely. In either case, data and permissions have to be made ready over links that may be breached. Additionally, because you are outsourcing a job, you don’t have control over the particular person that accesses your accounts or data.
This lack of complete control can be a notable concern for many associations and is one that you should take into consideration. You need to be sure you trust your MSP and any contract you sign guarantees the privacy and safety of your systems and data.
Next-Generation AWS Managed Service Providers
AWS is encouraging MSPs to eventually become “next-generation AWS Managed Service Providers”, which are supposed to offer additional value for customers by offering:
Education and consultation services providers increase customers’ in-house knowledge and skills while managing services.
Expert-level direction suppliers have in-house specialists trained in AWS configurations, specifications, and best practices.
Customer advocacy suppliers notify customers about possible services that could enhance their operations during the AWS stack. This requires familiarity with all AWS services in addition to a very clear comprehension of a business’s goals and best interests.
Common use cases for next-gen AWS MSPs include:
- Automation of compliance and security
- 24/7/365 monitoring and response for rapid disaster recovery and minimal downtime
- Implementation of third-party toolings, such as machine learning programs
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